Code of Conduct & Honesty Policy
At Ashe Electrical, we have a genuine passion for outstanding customer service. We take pride in the quality of our electrical services and aim to be the best electrical contractor in Middlesbrough and the northeast. Our electricians follow our Honesty and Openness Policy and our Code of Conduct on every job they do.
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Honesty and Openness Policy:
• We will always tell you if we believe your requirements will be better fulfilled in a different way to the one you initially suggest
• We will always tell you if we believe your project does not require all the elements and components you think it does
• In the unlikely event that your project doesn’t go according to plan, we will always keep you well informed
• It is our belief that "the best working relationships are built upon honesty, openness and integrity"
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Code of Conduct :
Our electricians will always:
• Arrive on site at the time you’ve agreed with Ashe Electrical
• Notify you of any anticipated delay in arrival
• Demonstrate politeness and a professional attitude at all times
• Wear presentable attire at all times
• Ensure your requirements are fully understood and observed
• Work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised.
• Work efficiently in an orderly, methodical manner, ensuring any disruption is minimized
• Comply fully with all rules and regulations relevant to the electrical services being provided
• Comply fully with health and safety regulations
• Ensure adequate measures are taken to protect your premises and its fixtures and fittings
• Ensure all rubbish is cleared away and removed from your site each day
• Handle any dissatisfaction on your part in a courteous, respectful and helpful manner
• Provide you with a daily update on your project
• Provide you with the opportunity to comment on the quality of the electrical services you have received
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